Educate. Inspire. Connect.

LIBRARY POLICIES

The Kaukauna Public Library offers a unique 1:1 program for community members. This program allows staff to book appointments with community members in advance for a private one on one (1:1) learning session on a topic they need assistance in understanding. Topics for 1:1 sessions include but are not limited to resume and cover letter writing, job searching, interview preparation, learning a new device (computer, tablet, phone), learning a new software program, learning how to use the internet, genealogy, and learning how to utilize library e-resources on a personal device. The library may decline a 1:1 if staff are not able to teach the topic requested. Staff will also not complete work or design for patrons; a 1:1 is intended to teach, not have staff complete a project or assignment.  

The library cannot guarantee staffing levels for walk-in requests, nor can the library guarantee that the staff member participants have worked with previously will be available for additional appointments, nor can the library guarantee that staff have enough availability to even schedule appointments. Appointments will be made with the staff member most suited to assist in the topic selected.

The library cannot fix broken devices, but can assist with general troubleshooting. The library is not liable for any personal devices brought into the library, nor is the library liable for any issues with technology that occur during a 1:1 session, nor for patron online accounts and their security. Library staff members will not keep records of user names or passwords for accounts; responsibility for keeping record of personal usernames, accounts, and passwords is at the discretion of the user. The library recommends that participants not bring in equipment larger than a laptop for a session. The library is also not liable for any subsequent issues that may arise from having taught the lesson.

Library staff members may not use their own personal devices to assist in practicing text messaging. If learning to text via cell phone will be part of your appointment, it is the responsibility of the individual to find another person to text during that time for practice. Library 1:1 appointments will only take place at the library; staff members will not go into personal residences.

1:1 sessions are limited to one hour, twice per month. Participants must book appointments in advance; a minimum of one-day notice required. Staff members may not take impromptu 1:1 visits; all tech help requiring more than ten minutes of staff time need to be appointments.

The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.

I. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.

II. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.

III. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.

IV. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas.

V. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.

VI. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.

VII. All people, regardless of origin, age, background, or views, possess a right to privacy and confidentiality in their library use. Libraries should advocate for, educate about, and protect people’s privacy, safeguarding all library use data, including personally identifiable information.

Kaukauna Public Library Appropriate Use Policy

 The use of the Library is a privilege and not a right. Privilege is given upon compliance of this Appropriate Use Policy.

Everyone has the right to use the Library without disturbance. To ensure the comfort and safety of Library patrons and staff, violations of this policy can result in a discipline up to and including a loss of Library privileges.

Examples of disruptive or unacceptable behaviors include but are not limited to:

  • Any illegal activity
  • Loud & disruptive behavior, verbal, physical harassment or bullying, running, profanity or similar behaviors as determined by library staff
  • Following staff or patrons around or staring with the intent to harass such that patrons or staff cannot perform their duties or use the library
  • Eavesdropping on Library users or staff
  • Prolonged or chronic sleeping or sleeping that disturbs others
  • Panhandling, distributing, posting, or selling non-library approved materials
  • Bodily hygiene that is an offensive nuisance to other library users
  • Using another person’s library card without permission
  • Damaging or tampering with Library materials, property, equipment, or services
  • Bringing library materials or library property into restrooms or other restricted areas as posted or indicated by library staff
  • Removing library materials from the library without checking them out
  • Inappropriate use of public access computers
  • Roller-skating, roller-blading or skateboarding in the library
  • Possession or use of illegal drugs or alcohol in the library
  • Use of any tobacco products in the Library
  • Bathing, shaving or washing in library restrooms
  • Moving furniture without permission or using it inappropriately
  • Leaving garbage
  • Drinking beverages near computers
  • Entering staff only spaces
  • Weapons of any kind, unless carried by an authorized law enforcement agent
  • Bicycles or scooters parked in any area other than the bike rack
  • Patrons that are not wearing shoes or those that are not appropriately attired as determined by library staff
  • Cell phone conversations that are loud or inappropriate
  • Animals in the building that are not service animals or for library programming
  • Youth or individuals with disabilities that require care being left without a caregiver
  • Refusing to leave the library at closing or upon request by library staff
  • Loitering, which for the purposes of this document is defined as staying in such an area as restrooms, front lobby, lower level, entrance, or walkways, which disrupts others
  • Ignoring Library signage
  • Impeding the entrance or egress from the library by patrons
  • Professional photography or videotaping within the library without approval

Violations of the Appropriate Use Policy may result in consequences such as the temporary removal or ban of the violator from the Library at the sole discretion of the Library.

The Kaukauna Public Library reserves the right to ban individuals from the property when incidents occur where a ban of the individual is necessary to protect the safety, property, and rights of the library and its patrons. Bans from the library are at the discretion of the Library Director. The length of bans from the library varies. Ban length is determined based on the severity of the incident. Bans may also vary in type; for example, juveniles may be banned, but may be allowed to enter the premises so long as their parent or legal guardian is with them. Stipulations of bans will be explicitly stated in the ban notice. Ban notices are mailed via certified mail and a copy is sent to the Kaukauna Police Department. Juvenile bans are most often dealt with in conjunction with the School Resource Officer. The library also reserves the right to require a meeting with the banned individual for a reinstatement of privileges to take place. If a banned individual enters the library or is found on library property during the length of the ban, the library has the right to call the police for trespass and the Kaukauna Police Department has the right to issue a citation for trespassing.      

Banned individuals do have the right to appeal. The procedure for appeal is as follows:

Appeal Procedure

  1. Notice of Appeal. The Director’s written determination may be appealed to the Library Board, if the individual aggrieved files a written notice of appeal within 10 days after he/she receives the determination. Such notice shall be filed with: both the Library Director and the Library Board President, c/o Kaukauna Public Library, 207 Thilmany Rd., Suite 200, Kaukauna, WI. The Board shall hold a hearing within 30 days after the notice has been filed. The appellant shall be notified at least 10 days before the hearing.
  2. Hearing: At the hearing, the appellant may be represented by counsel, may present evidence, and may call and examine witnesses and cross-examine witnesses of the other party. The President of the Board shall conduct the hearing and shall follow the Rules of Evidence provided in the Wisconsin Statutes section 227.08 for administrative proceedings. The staff shall record all of the proceedings on tape.
  3. Decision. Within 30 days of the completion of the hearing, the Board shall issue a written decision stating the reasons therefore. The Board shall have the power to affirm or reverse the written determination or to remand it to the Director or designee with instructions for reconsideration. The decision, except for remand, shall be a final determination for the purposes of judicial review.

The Kaukauna Public Library Board of Trustees meetings are open to the public and follow the State of Wisconsin Open Meeting Laws under Chapter 19 of the Wisconsin State Statutes. If you would like to address the Kaukauna Public Library Board of Trustees, please fill out the Public Participation Form below and present it to a Board member prior to meeting start.

The Kaukauna Public Library Board of Trustees value patron input and reserve a place on agendas for public participation. Per Wis. Stat. § 19.98 a governmental body is free to determine for itself whether and to what extent it will allow citizen participation at its meetings. As such, attendees wishing to contribute to Board or Committee meetings should observe the following rules:

  1. Fill out the form below and hand to a Board member before the meeting is called to order.
  2. When the Board President or Vice President come to the public participation portion of the agenda, they will recognize attendees wishing to speak during that portion of the agenda. When called, each attendee should state their name and address for the record. Remarks are limited to three minutes per attendee unless an extension is granted by the President or in their absence the Vice President or designee. If public comment will take longer than three minutes, attendees may provide written comments to the Board of Trustees, which can be mailed to the Library, to the attention of the Board prior to the meeting. A maximum of twenty (20) minutes will be allowed at each meeting for public comment.
  3. If comments or concerns do not reference a specific agenda item, the Library Board may not legally respond. Public comment is limited to attendees addressing the Board and is not a forum for discourse, dialogue or questions and answers with the Board.
  4. Those in attendance at Library Board meetings or those participating in the public participation portion of the agenda must follow the Library Appropriate Use Policy. Individuals that do not follow the Library Appropriate Use Policy will be asked to leave the meeting.
  5. Public participation during special meetings will be limited to the specific topic of that meeting only; general comments should be reserved for regular meetings.

The Board of Trustees reserves the right to go into closed session under specific guidelines per Wis. Stat. § 19.85(1). Kaukauna Public Library Board of Trustee meetings are accessible to people with disabilities. If an individual with disabilities needs a reasonable accommodation to participate in a meeting, they may contact the Library Director at least three (3) business days prior to the meeting to request accommodations.

You can view the printable document version of our board of trustees open meeting public participation policy by navigating HERE.

Issuing Cards to Adults:  All residents of the State of Wisconsin are eligible for a Library card provided they present documentation proving residence in the State such as a driver’s license or State issued ID.  People from out of state requesting a library card should be referred to the Director.

Only one card per person is permitted.  Applicants must be willing to sign a statement accepting liability for materials checked out to that card. 

Issuing Cards to Minors:  A parent, guardian or foster parent must be present with a picture ID to sign for a minor (anyone under the age of 18) and assumes responsibility for all debts incurred by that account. 

Parents and guardians are responsible for the minor’s use of the Library and its materials.
A form for restricting borrowing must be completed, signed by the parent/guardian, and kept on file at the Library in instances where parents and guardians request restrictions upon a minors’ card.  Similarly, a parent or legal guardian has right to view the account information of a minor in their care. A minor per State Statute 43 is under the age of 16.

Loan Agreements:  The Library follows circulation policies as set forth by Outagamie Waupaca Library System (OWLS) as approved and/or modified by the Library Board. Circulating equipment and higher cost items are subject to their own policies with their own loan agreements.

Fines/Lost Materials:  The Library is a fine free facility. However, the library does follow fine policies as set forth by the OWLS system, including $5.00 in fines/bills blocking library card use.

Any unreturned materials will be billed to the person checking out the item.  It will remain in “overdue status” for 30 days after which the person on whose card the item was checked out will be billed for replacement costs. In the event of overdue items including, but not limited to laptops, tablets, and hotspots, the library retains the right to release library records to local law enforcement for recovery based on the specific overdue item policy.     

Once payment for damaged items has been received the borrower may have the damaged item. The library only holds damaged items for a period of six (6) months. New copies supplied by the borrower of lost items as payment is not acceptable. Within a period of 30 days, the library can issue a refund for lost items that have been found and paid for, if the item is still in good condition.

Collections: The Library reserves the rights to bill patrons for damaged or unreturned items and to turn delinquent accounts over to collection.  The Library Director or his/her designee can forgive a bill or arrange for payment options that include a payment plan.

Checking out:  A valid OWLSnet library card in the name of the person checking out the items is required for check out. In the event a patron does not have their card a picture ID may be used.  It is possible to check out materials to patrons able to verify information on their account e.g., address, phone number, birth date.

Checking Out Holds: Holds may not be checked out to anyone not possessing the card of the patron to whom the hold belongs unless a “Holds Release Form” is signed.

Circulating Equipment and Higher Cost Items:

Circulating equipment includes, but is not limited to: laptops, tablets, hotspots, ukuleles, projectors, and STEM kits. Higher cost items (notwithstanding circulating equipment) include but are not limited to videogames, playaways, audios, and videos when ranging in replacement value of $50 or more per item.

In an effort to safeguard public collections of potential high value or re-sale value from theft or conversion, after a certain number of days past due, as set forth in individual policy or OWLS policy, such materials not returned and listed as overdue shall be categorized as “suspected stolen” and may be reported to law enforcement for investigation and recovery of such materials.

The library reserves the right to petition the court for the release of public library records on circulating equipment and higher cost library materials including, but not limited to, videogames, laptops, tablets, hotspots, ukuleles, projectors and STEM kits in the event that there is reasonable suspicion of theft or resale of library materials. If granted, records will be released to local law enforcement for recovery.

In the event of overdue items including, but not limited to laptops, tablets, and hotspots, the library retains the right to release library records to local law enforcement for recovery based on the specific overdue item policy.

You can view the printable document version of our circulation policy by navigating HERE.

Kaukauna Public Library Collection Development Policy

The Kaukauna Public Library selects materials and develops collections in many different formats in order to provide patrons with a wide range of informational, recreational, and educational resources.  The library will acquire materials for all ages reflecting the full diversity of points of view on topics of interests to the public, congruent with the Library Bill of Rights and the American Library Association Freedom to Read Statement. Since it is not possible for any library to acquire all materials, it is necessary for every library to employ a policy of selectivity in acquisitions.

Library collections are developed and maintained by professional librarians who focus on meeting the needs and interests of their patrons, and purchasing titles using professional tools including, but not limited to the following: trade journals, subject bibliographies, publishers’ promotional materials, and reviews from reputable sources. Library staff is not able to read, watch, or listen to every item added to the collection. Librarians rely on the above stated professional tools when purchasing, however at times, such tools may be limited or unavailable for certain materials. The selection of materials may be influenced by budgetary considerations, popular demand, relevance to community needs or current events, format, availability in other libraries, collection needs in subject area, languages spoken in the community, physical durability, reputation, disinformation, sterotyping, bias, treatment of subject intended for audience, and credible sourcing.  Purchase suggestions from library patrons are welcomed and are given serious consideration. Self-published works will be evaluated on a case-by-case basis; the library will not add unprofessionally bound items into the circulating collection. 

A balanced collection reflects a diversity of materials, not necessarily equal in number. The library will challenge censorship of any materials in order to provide complete and accurate information on all sides of an issue and foster a climate of intellectual freedom. Responsibility for borrowing lies solely with the borrower; library staff cannot act in loco parentis. Individuals may object to the inclusion of a specific title and may file a Reconsideration of Title form, please see Reconsideration of Title Policy.

The Library will not segregate or make inaccessible circulating materials based on content. The Library may at times safeguard circulating materials that are costly (i.e. laptops and hotspots), easily broken (i.e. ukuleles), or that have many pieces that could easily get lost while played with in the facility (i.e. STEM kits). The library will only mark materials with core learning concept (i.e. shapes, numbers, and alphabet), genre, reading level, or library specific location identification tags and stickers. The library does allow for memorial material donation nameplates within materials; please see Gifts and Donations Policy.       

The library welcomes donations of materials with the understanding that they will be evaluated using the same criteria as those applied to purchased materials. All donations of library materials are subject to the library’s Gifts and Donations Policy.

The library collection will be kept attractive and current by consistent repair, discard or replacement of items after consideration of physical condition, currency of information, lack of use, and availability of new editions or higher quality titles on the same subject.

The library currently offers the following collections:

Board Books: The board book collection features thick, durable books for babies and toddlers, focusing predominantly, but not wholly, on age’s birth through age three. Board books are selected for developmental growth, however, some publishers may print picture books in board format only, which may be selected and placed in a board book collection based on its binding. Board books are also often recommended for preschool and school age children that are learning to read as they often feature the best text to image associations and few words. 

Picture Books: The picture book collection is intended for ages birth to grade three. Picture books are traditionally enjoyed as a read aloud; however, picture books can also be appropriate for beginning readers in some circumstances as well as older readers.

Browser Bin: The library recognizes the role television, franchise, and movie characters play in the lives of young children. The library selects these high interest popular picture books and early readers, and collects them in a special browser bin for ease of selection.

Early Readers: The early reader collection includes books on the shelf as well as small paperback reader kits. This collection is intended for preschool through a second grade reading level. The collection includes guided reading levels A-M.

Early Chapter Books: The early chapter collection includes chapter books intended for those reading at a second through fourth grade reading level. The collection includes leveled readers L-S. The library bridges collections to ensure a smooth transition from one reading level to another.

Child Fiction: The child fiction collection is intended for those reading at a fourth through eighth grade reading level. The library bridges collections to ensure a smooth transition from one reading level to another.

Child Nonfiction: The child nonfiction collection is curated for children in preschool through an eighth grade reading level.

Child Graphic Novels: This collection features both comic books and graphic novels for preschool through eighth grade. The collection includes both fiction and nonfiction titles.

Teen Fiction: The teen fiction collection is intended for those reading at a sixth through twelfth grade level. The library bridges collections to ensure a smooth transition from one reading level to another.

Teen Graphic Novels: This collection features both comic books and graphic novels for sixth through twelfth grade. The collection includes both fiction and nonfiction titles.

Teen Nonfiction: The teen nonfiction collection features nonfiction texts for sixth through twelfth grade reading levels.

Children’s Media: The library collects children’s media in multiple formats including, but not limited to videos, audiobooks, playaways, music CDs, and videogames. These items are intended for youth preschool through eighth grade.

Teen Media:  The library collects teen media in multiple formats including, but not limited to videos, audiobooks, playaways, music CDs, and videogames. These items are intended for youth in grades sixth through twelfth.

Child Kits: The library includes a wide variety of informational, recreational, and educational kits. They are intended for youth preschool through eighth grade.

Library of Things Collection: The library circulates a number of non-print or media items including laptops, hotspots, tablets, musical instruments, and other kits intended for adult and family use.

Adult Fiction: Adult Fiction Collections are organized into subgenre collections.

General Fiction – includes but not limited to, subgenres of humor, historical fiction, horror, literary fiction, sports fiction and realistic fiction

                Mystery/Suspense

                Romance

                Inspirational

                Fantasy/Science Fiction

                Western

                Graphic Novel

 

Adult Large Print: The adult large print collection includes all fiction genres as well as nonfiction titles.

Adult Nonfiction: This collection features adult directed works of nonfiction.

Braille Collection: The braille collection features books for all ages.

Adult Media: The library collects adult media in formats including, but not limited to videos, audiobooks, playaways, music CDs, and videogames.

Kaukauna Public Library recognizes the following definitions of equity, diversity and inclusion.

Equity: Giving everyone what they need to be successful.  

Diversity: The inclusion of all types of people.

Inclusion: The act of creating an environment in which all individuals feel they are welcomed, known, included, supported, and connected; where individuals are valued, equitably as decision makers, collaborators, and colleagues; where individuals are valued for their distinctive skills, experiences, and perspectives; where there is equal access to resources and opportunities; and where individuals can contribute fully to an organizations success.

Kaukauna Public Library supports equity, diversity, and inclusion within the mission, vision, and values of the library.

Mission: The Kaukauna Public Library educates, inspires, and connects individuals and the community through materials, services and programs.

Vision: The Kaukauna Public Library will create a welcoming space, offering accessible and inclusive services to our community by connecting and engaging with them as a trusted resource. The Library will be a community leader in supporting the growth and development of individuals as a whole, recognizing the importance of literacy and lifelong learning, as well as mental, emotional, social, and physical wellbeing.

Values: At Kaukauna Public Library, we strive to be:

  • Inclusive- our library is for everyone
  • Accessible-by removing barriers
  • Connected- helping to bring our community together
  • Imaginative- inspiring creativity and growth
  • Trusted- serving as a respected resource
  • Knowledgeable- advancing lifelong learning

The Wisconsin Department of Instruction Inclusive Services in Wisconsin Public Libraries Inclusive Services Statement serves as library policy and guides the library in every aspect of the collections, services, and programming provided to its patrons.

Inclusive Services Statement

Wisconsin public libraries are places where everyone should be safe, welcomed, and respected in experiences including, but not limited to:

  • Arrival at the building (transportation, physical accessibility, signage, hours of service, greetings by library staff)
  • Intersections with library policies (getting a library card, using a computer, paying a fine)
  • Perusal, use, and request of library materials (Wi-Fi access, collection diversity, individual privacy)
  • Participation in library-sponsored or library-located events (marketing of events, time and location, transportation, registration, room set-up, novice-friendly vs. designed for frequent users)
  • Interactions with library staff (body language, tone, diversity of library staff, proactive/reactive engagement)
  • Passive and virtual interactions through library signage, webpages, displays, and marketing (readability, tone, diversity, accommodations).

The Division of Libraries and Technology interprets Wis. Stat. sec. 43.24(2)(k) “Promotion and facilitation of library service to users with special needs” to encompass inclusive services. Inclusive library services are holistic, spanning library policies, collections, space, and services. Inclusive services reflect equity and accessibility for all members of the community. Diverse communities are strengthened by libraries that intentionally develop and deliver services to individuals or groups for whom accessing and using the library is difficult, limited, or minimized.

The library director and board of trustees should provide awareness and leadership concerning the concept and implementation of inclusive services to library staff and stakeholders. Regional library systems should support member libraries in matters of compliance, and communicate such efforts through annual system plans and reports. The state library agency will provide consulting and collaborate with libraries and systems regarding inclusive services. Wisconsin public libraries serve everyone, and it is the duty of everyone in the service of Wisconsin public libraries to foster inclusivity.

The practice of providing inclusive services requires continuous reflection and ongoing dialog with and between library administration, staff, and members of the community, with particular emphasis on including the voices of those who are underserved, underrepresented, and underrecognized within the community. Efforts should respond to the assets and needs of non-library users and users alike. Attention to actual, versus perceived, assets and needs is paramount; i.e., a barrier perceived by library staff may or may not be an actual barrier experienced by the user.

On a concrete level, inclusive services should be visibly incorporated into all library services. The concept that libraries are for everyone should be evident through every point of access or interaction with the library. A person’s race, ethnicity, age, citizenship, literacy level, ability, family structure, income level, health status, gender identity, sexuality, style of dress, familiarity with public libraries – or any other dimension of identity – should neither negatively influence nor interfere with access to library services.

When libraries honor the full diversity of their communities, communities thrive. Fundamentally, inclusive library services should be developed locally with and for all community members. Wisconsin public library system and state library staff should facilitate coordinated regional and statewide inclusive services training and consulting. Our common goal is to improve life and learning opportunities for all Wisconsin residents.

The Library provides faxing, printing, copying, laminating & notary services.  Some services are provided at a fee and some services are provided at no cost.

Faxing Services

  1. The Library offers a faxing service to the general public at a cost.
    1. Local faxes currently cost $1 for the first page and $.50 for each additional page.
    2. Long distance faxes currently cost $2 for the first page and $1 for each additional page.
    3. To receive faxes, the Library currently charges $.25 for the first page and $.10 for each additional page.
      1. The Library will notify those receiving faxes at the Library immediately unless the Library is closed when the fax is received. If this occurs, the patron will be notified upon the Library opening the next day.
    4. Patrons may request receipts for fax transactions.
    5. The Library Board has the right to increase or decrease fax service pricing.
  2. The Library fax machine may only be operated by Library staff.
  3. The Library will not fax documents longer than 10 pages within the last fifteen minutes of closing time.
  4. The Library assumes no responsibility for faxes that are sent in error or are not received.
  5. The Library will make copies of documents that are not able to go through the machine (i.e. crumpled or torn papers) at the cost of the patron.

Printing Services

  1. The Library offers computer printing for the general public at a cost.
    1. Black & white cost per page is currently: 8 ½X11 $.10, 8 ½X14 $.10, 11X17 $.20 & Double-Sided 8 ½ X11 $.20. Color cost per page is currently: 8 ½X11 $.75, 8 ½X14 $.75, 11X17 $1.50 & Double-Sided 8 ½ X11 $1.50.
    2. Patrons do not have to pay for printing that does not turn out as a result of the Library printer (i.e. toner issues).
    3. The Library Board has the right to increase or decrease printing service pricing.
  2. Patrons must pay for each page they print.  The Library is not liable for how a page prints from an Internet site and is not liable for how a patron-created page prints.  The Library recommends that patrons Print Preview prior to printing or check with Library staff regarding how their page will print out.
  3. Patrons must have prior approval to load their own paper into the machine tray.
  4. The copy machine will not print on transparency film.
  5. In the event that the Library printer goes down, the Library will make every effort to meet patron printing needs. The Library printers are serviced by Xerox, so the Library is subject to their ability to be on site to fix the issue.

Photocopying

  1. The Library offers photocopying services for the general public at a cost.
    1. Black & white cost per page is currently: 8 ½X11 $.10, 8 ½X14 $.10, 11X17 $.20 & Double-Sided 8 ½ X11 $.20. Color cost per page is currently: 8 ½X11 $.75, 8 ½X14 $.75, 11X17 $1.50 & Double-Sided 8 ½ X11 $1.50.
    2. Patrons do not have to pay for printing that does not turn out as a result of the Library printer (i.e. toner issues).
    3. The Library Board has the right to increase or decrease photocopying service pricing.
  2. Patrons must pay for each page they print.  The Library is not liable for incorrect copying.  This includes but is not limited to: paper being on the scanner bed incorrectly, incorrect paper selections, sided-copy issues, image quality adjustments, lay-out adjustments and out-put colors.
  3. Patrons must have prior approval to load their own paper into the machine tray.
  4. In the event that the Library photocopier goes down, the Library will make every effort to meet patron printing needs. The Library printers are serviced by Xerox, so the Library is subject to their ability to be on site to fix the issue.
  5. The Library does not allow copyright infringement to take place on the Library photocopier. This includes, but is not limited to: photography copyright infringement and copying entire copyrighted works. 

Laminating Services

  1. The Library offers laminating services for the general public at a cost.
    1. A laminated 8 ½X11 sheets is currently $1 per sheet.
    2. A laminated 12 X 18 sheets is currently $2 per sheet.
    3. The Library Board has the right to increase or decrease laminating service pricing.
  2. The Library is not liable for how a laminated document turns out. The laminator may wash out printed tones on thin paper.
  3. The laminator may only be operated by Library staff.

Notary Public Services

  1. The Library offers notary public services at no cost to the public.
    1. The Library Board has the right to set a price for notary public services.
  2. A notary public will not be available during all operating hours. The Library recommends calling ahead or making an appointment.
  3. Library notary publics will not notarize a document without proper identification.
  4. Library notary publics have the right to refuse to notarize documents when sufficient identification is not provided or the notary public is unsure about notarizing the document in question.
  5. Library notary publics will not notarize documents that are more than 20 pages in length.
  6. Library notary publics will not notarize documents within 15 minutes of the Library closing.

The freedom to read is essential to our democracy. It is continuously under attack. Private groups and public authorities in various parts of the country are working to remove or limit access to reading materials, to censor content in schools, to label “controversial” views, to distribute lists of “objectionable” books or authors, and to purge libraries. These actions apparently rise from a view that our national tradition of free expression is no longer valid; that censorship and suppression are needed to counter threats to safety or national security, as well as to avoid the subversion of politics and the corruption of morals. We, as individuals devoted to reading and as librarians and publishers responsible for disseminating ideas, wish to assert the public interest in the preservation of the freedom to read.

Most attempts at suppression rest on a denial of the fundamental premise of democracy: that the ordinary individual, by exercising critical judgment, will select the good and reject the bad. We trust Americans to recognize propaganda and misinformation, and to make their own decisions about what they read and believe. We do not believe they are prepared to sacrifice their heritage of a free press in order to be “protected” against what others think may be bad for them. We believe they still favor free enterprise in ideas and expression.

These efforts at suppression are related to a larger pattern of pressures being brought against education, the press, art and images, films, broadcast media, and the Internet. The problem is not only one of actual censorship. The shadow of fear cast by these pressures leads, we suspect, to an even larger voluntary curtailment of expression by those who seek to avoid controversy or unwelcome scrutiny by government officials.

Such pressure toward conformity is perhaps natural to a time of accelerated change. And yet suppression is never more dangerous than in such a time of social tension. Freedom has given the United States the elasticity to endure strain. Freedom keeps open the path of novel and creative solutions, and enables change to come by choice. Every silencing of a heresy, every enforcement of an orthodoxy, diminishes the toughness and resilience of our society and leaves it the less able to deal with controversy and difference.

Now as always in our history, reading is among our greatest freedoms. The freedom to read and write is almost the only means for making generally available ideas or manners of expression that can initially command only a small audience. The written word is the natural medium for the new idea and the untried voice from which come the original contributions to social growth. It is essential to the extended discussion that serious thought requires, and to the accumulation of knowledge and ideas into organized collections.

We believe that free communication is essential to the preservation of a free society and a creative culture. We believe that these pressures toward conformity present the danger of limiting the range and variety of inquiry and expression on which our democracy and our culture depend. We believe that every American community must jealously guard the freedom to publish and to circulate, in order to preserve its own freedom to read. We believe that publishers and librarians have a profound responsibility to give validity to that freedom to read by making it possible for the readers to choose freely from a variety of offerings.

The freedom to read is guaranteed by the Constitution. Those with faith in free people will stand firm on these constitutional guarantees of essential rights and will exercise the responsibilities that accompany these rights.

We therefore affirm these propositions:

  1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority.

    Creative thought is by definition new, and what is new is different. The bearer of every new thought is a rebel until that idea is refined and tested. Totalitarian systems attempt to maintain themselves in power by the ruthless suppression of any concept that challenges the established orthodoxy. The power of a democratic system to adapt to change is vastly strengthened by the freedom of its citizens to choose widely from among conflicting opinions offered freely to them. To stifle every nonconformist idea at birth would mark the end of the democratic process. Furthermore, only through the constant activity of weighing and selecting can the democratic mind attain the strength demanded by times like these. We need to know not only what we believe but why we believe it.

  2. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated.

    Publishers and librarians serve the educational process by helping to make available knowledge and ideas required for the growth of the mind and the increase of learning. They do not foster education by imposing as mentors the patterns of their own thought. The people should have the freedom to read and consider a broader range of ideas than those that may be held by any single librarian or publisher or government or church. It is wrong that what one can read should be confined to what another thinks proper.

  3. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author.

    No art or literature can flourish if it is to be measured by the political views or private lives of its creators. No society of free people can flourish that draws up lists of writers to whom it will not listen, whatever they may have to say.

  4. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression.

    To some, much of modern expression is shocking. But is not much of life itself shocking? We cut off literature at the source if we prevent writers from dealing with the stuff of life. Parents and teachers have a responsibility to prepare the young to meet the diversity of experiences in life to which they will be exposed, as they have a responsibility to help them learn to think critically for themselves. These are affirmative responsibilities, not to be discharged simply by preventing them from reading works for which they are not yet prepared. In these matters values differ, and values cannot be legislated; nor can machinery be devised that will suit the demands of one group without limiting the freedom of others.

  5. It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous.

    The ideal of labeling presupposes the existence of individuals or groups with wisdom to determine by authority what is good or bad for others. It presupposes that individuals must be directed in making up their minds about the ideas they examine. But Americans do not need others to do their thinking for them.

  6. It is the responsibility of publishers and librarians, as guardians of the people’s freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large; and by the government whenever it seeks to reduce or deny public access to public information.

    It is inevitable in the give and take of the democratic process that the political, the moral, or the aesthetic concepts of an individual or group will occasionally collide with those of another individual or group. In a free society individuals are free to determine for themselves what they wish to read, and each group is free to determine what it will recommend to its freely associated members. But no group has the right to take the law into its own hands, and to impose its own concept of politics or morality upon other members of a democratic society. Freedom is no freedom if it is accorded only to the accepted and the inoffensive. Further, democratic societies are more safe, free, and creative when the free flow of public information is not restricted by governmental prerogative or self-censorship.

  7. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a “bad” book is a good one, the answer to a “bad” idea is a good one.

    The freedom to read is of little consequence when the reader cannot obtain matter fit for that reader’s purpose. What is needed is not only the absence of restraint, but the positive provision of opportunity for the people to read the best that has been thought and said. Books are the major channel by which the intellectual inheritance is handed down, and the principal means of its testing and growth. The defense of the freedom to read requires of all publishers and librarians the utmost of their faculties, and deserves of all Americans the fullest of their support.

We state these propositions neither lightly nor as easy generalizations. We here stake out a lofty claim for the value of the written word. We do so because we believe that it is possessed of enormous variety and usefulness, worthy of cherishing and keeping free. We realize that the application of these propositions may mean the dissemination of ideas and manners of expression that are repugnant to many persons. We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours.

Memorial Books: Patrons may make a donation to purchase materials in memory of a person. The donor may select an appropriate subject or genre; library staff will select a title based on the library Collection Development Policy. Bookplates are personalized through wishes expressed on the Memorial Book Donation Form and applied only to that specific purchase. The Library reserves the right to nameplate books in just name or memory regardless of requested donor text.  When provided in the Memorial Book Donation Form, library staff will send an acknowledgement of the title addition to the individual listed in the form. Memorial items are subject to the Collection Development Policy and may be withdrawn, lost, or damaged. A minimum donation of $25 is required. Checks written for this program should reference Memorial Books in the memo section. Online donations for this program should note memorial information. Donations to this program are tax deductible.

Material Gifts: Book and media donations become property of the library and may or may not be added to the collection.  Materials donated may be sold at book sales or discarded. A blank receipt will be supplied upon request, but no monetary value will be placed on any donations, which are tax deductible. The library will not accept damaged or moldy items. The library does not accept VHS or cassette tapes, magazines, encyclopedia sets, textbooks, travel guides, or manuals more than five (5) years old.

Any donations of a historical nature will be assessed by the Local Historian.  Items accepted may be turned over to other agencies.  The Library will only accept photos, maps, documents, and books that directly pertain to Kaukauna history. We do not accept donations of artifacts or framed art. If the framed art references Kaukauna specific history, we accept on a case-by-case basis.

Donations of additional items including, but not limited to art, furnishings, dioramas or displays, plants, electronics or equipment, or any other sizable objects must first reach out to the Library Director via phone or email to discuss the possible donation. Donors should not bring items into the library without first consulting the Library Director. Items of this nature are rarely accepted.

The library reserves the right to refuse gifts. Any items donated become the property of the library and may or may not be retained.

Monetary Gifts: All monetary donations are tax deductible and receipts will be provided so long as no goods or services are exchanged. Donations can be accepted as cash, check, or through our online donation portal on the library website. Cash and check donations should include information about what the funds are intended for. Donation envelopes are available at the Library.

Monetary Gifts can support the library in three capacities and are tax deductible so long as no goods or services are exchanged: 

Friends of the Kaukauna Public Library: The Friends of the Kaukauna Public Library is a 501(c)3 organization that provides financial support for programs and operations through volunteerism. Through membership, books sales, and special events, the Friends help the library add programs, materials, and services beyond those funded by the municipal budget.

Kaukauna Public Library: General donations to the library go into a Special Use account held for the library through the City of Kaukauna. This fund also helps the library add programs, materials, and services beyond those funded by the municipal budget.

Memorial Book Donation Form

Please accept this donation in the amount of $ __________ (minimum of $25)

Donor Name: __________________________________________________________________________

Donor Address: ________________________________________________________________________

Bookplate Personalization Requested:

 

____ In Memory of: _____________________________________________________________________

____ In Honor of: _______________________________________________________________________

____ Include organization logo on bookplate for (organization name): _____________________________

                Library staff will copy logo from organization website unless file is emailed to Library Director.

Subject/Title/Genre Requested:

Book Type:

  • Large Print
  • Child
  • Teen
  • Adult

Acknowledgement Sent To:______________________________________________________________________

Acknowledgement Address: _____________________________________________________________________

____ I wish to have my personal information shared in the acknowledgment letter.

____ I wish to remain anonymous.

Memorial book donations are maintained under the Collection Development Policy.

The Kaukauna Public Library will make mobile Wi-Fi hotspots available for check out. These devices may be checked out by an adult with an OWLSnet library card in good standing. A Hotspot Circulation Agreement must be signed by borrower at the time of check out.

  1. Patron must be an adult at least 18 years old with an OWLSnet library card in good standing.
  2. Borrowers must present their library card in good standing or an official photo ID (Driver’s license or State ID) to library staff at the time of check out.
  3. Address and phone number will be confirmed and recorded. Patron must sign the Hotspot Circulation Agreement form.
  4. The hotspot is checked out for a period of one week and can be renewed up to three times. Renewals will not be permitted if there are existing holds for other patrons. If a patron has exhausted all renewals the item must be returned to Kaukauna Public Library before another hotspot can be loaned to them.
  5. The hotspot must be returned to Kaukauna Public Library in person at the circulation desk. All items will be checked at the time of return. Hotspots are circulated with the device, battery, power charging cable, and carrying case.
  6. Any changes to this device, tampering or alterations is not permitted and will result in loss of borrowing privileges.
  7. Somewhat limited technical support is available through library personnel. Borrowers attest that they have basic familiarity and comfort with the hotspot and devices they will be using. The library cannot guarantee hotspot coverage or connection to devices.
  8. Any loss or damage of the hotspot should be reported immediately. Borrowers should not attempt to troubleshoot problems on the hotspot.
  9. The borrower assumes full responsibility for the cost of repair or replacement in the event the hotspot is lost, stolen, or damaged. Replacement cost is $110.
  10. Borrowers must not engage in any illegal activities (e.g. hacking pirating, downloading illegal materials, etc.) or engage in any activities inconsistent with library policies.
  11. Violation of any of the above conditions may result in suspension of hotspot borrowing privileges as determined by the Library Administration.
  12. Due to the ongoing cost and monthly fees associated with hotspot lending, repeat violations of overdue devices will not be permitted. Library Administration retains the right to suspend hotspot borrowing privileges if hotspots are overdue more than 3 consecutive times.
  13. Data will be stopped to device one (1) day after it is due, if it is not renewed on or before the original due date. Once data has been stopped, item cannot be renewed and must be returned to the library. Hotspots will be billed three (3) days after it is due. If items are not returned within seven (7) days of due date, account information will be released to local law enforcement to recover Library property.
  14. The library reserves the right to petition the court for the release of public library records on circulating equipment and higher cost library materials including, but not limited to, videogames, laptops, tablets, hotspots, ukuleles, projectors and STEM kits in the event that there is reasonable suspicion of theft or resale of library materials. If granted, records will be released to local law enforcement for recovery.

You can view the printable document version of our hotspot circulation policy by navigating HERE.

The Kaukauna Public Library is committed to facilitating access to constitutionally protected information, without censorship or scrutiny. Free and open access to information is critical to all people. Public libraries remain one of society’s most visible commitments to free speech and lifelong learning. The Kaukauna Public Library has adopted and endorsed the American Library Associations (ALA) position on intellectual freedom, as stated in the ALA Library Bill of Rights, as well as adopted and endorsed the ALA Freedom to Read statement.

These statements serve as library policy, and guide the library in every aspect of the collections, services, and programming provided to its patrons.

Library Bill of Rights

  1. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
  2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.

III. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.

  1. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas.
  2. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.
  3. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.

VII. All people, regardless of origin, age, background, or views, possess a right to privacy and confidentiality in their library use. Libraries should advocate for, educate about, and protect people’s privacy, safeguarding all library use data, including personally identifiable information.

Freedom to Read

  1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority.
  2. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated.

III. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author.

  1. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression.
  2. It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous.
  3. It is the responsibility of publishers and librarians, as guardians of the people’s freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large; and by the government whenever it seeks to reduce or deny public access to public information.

VII. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a “bad” book is a good one, the answer to a “bad” idea is a good one.

 

All users of public internet computer stations must have their own valid library card to access computer internet stations. Users may request a guest pass to use internet computer stations once a month after showing photo identification if over the age of 18. The Kaukauna Public Library internet network is not filtered. Computer internet stations do not have time limits unless all computers are in use. Computer internet stations in the children’s department are intended for use by minors under the age of 18 or adults with minor children accompanying them. The Tween/Teen Computer Lab is intended for minors under the age of 18, groups pre-approved by library administration, or as overflow from the main computer area at the discretion of library staff.

PATRON RESPONSIBILITY:
Patrons using computer internet stations or Wi-Fi are subject to the Library Appropriate Use Policy.

Patrons acknowledge that content on the internet is not managed or governed by any entity and therefore they may encounter materials that are inaccurate or that they consider offensive.

Patrons acknowledge that the library cannot protect the privacy of data that is transmitted to third parties via the internet on public computers or when using the library’s Wi-Fi network.

When closing an internet session, patrons acknowledge that the library wipes stored data between sessions, so unsaved items or unfinished business will be gone. The library is not responsible for loss or damage to patron hardware, software or data. Patrons may not download software or tamper with library network settings.

Patrons and the library shall comply with all federal, state and local laws including, but not limited to:
· Patrons may not use library internet to view, print, distribute, send or receive images, or graphics of material that violates laws relating to child pornography.
· Patrons may not knowingly exhibit or display any material that is “harmful to minors” per Wis. §948.11 in its content or material that is obscene in any place of public accommodation where minors may be present and where minors are able to view the materials.
· Patrons must adhere to copyright law and may not copy or distribute materials without the permission of the owner.

PARENT AND LEGAL GUARDIAN RESPONSIBILITY:

Parents and legal guardians are responsible for monitoring internet access for their children who are minors. Restrictions on a child’s access to the internet on the library network is the responsibility of the parent or legal guardian.

Youth under the age of 18 require parental permission to use library internet computer stations. Permission is granted in the following circumstances: a parent has signed the library registration card granting internet access for the minor, the parent has made a change to the library card account granting access to the internet, or the parent is accompanying a minor to the library and requests a guest pass for internet access.

The public library, unlike schools, does not legally serve in loco parentis (in place of a parent). Unaccompanied minors with access to the internet on their library cards are not monitored, nor can personal device use on library Wi-Fi be monitored. Please see the Unaccompanied Child Policy for more information on library use by unaccompanied minors. The library will not give guest passes to minors under the age of 18 unless a parent is present.

The Kaukauna Public Library will make laptops and tablets available for check out. These devices may be checked out by an adult with an OWLSnet library card in good standing. A Laptop/Tablet Circulation Agreement must be signed by borrower at the time of check out.

  1. Patron must be an adult at least 18 years old with an OWLSnet library card in good standing.
  2. Borrowers must present their library card and official photo ID (Driver’s license or State ID) to library staff at the time of check out.
  3. Address and phone number will be confirmed and recorded. Patron must sign the Laptop/Tablet Circulation Agreement form.
  4. The laptop or tablet is checked out for a period of two weeks with no renewals unless special permission is obtained from library administration.
  5. The laptop or tablet must be returned to Kaukauna Public Library in person at the circulation desk. All items will be checked at the time of return.
  6. No software may be downloaded or installed on the laptop or tablet, nor can any changes be made to the system configurations.
  7. Data will be lost when the laptop or tablet is shutdown or loses power. Save your work in the cloud or on an external drive such as a flash drive. The library shall bear no responsibility or liability for claims relating to the loss, damage, or interception of any information, data, work product, or other material viewed, searched or stored on the laptop. All created files will be wiped clean upon the end of usage.
  8. Somewhat limited technical support is available through library personnel. Borrowers attest that they have basic familiarity and comfort with the laptop or tablet and the software they will be using.
  9. Any loss or damage of the laptop or tablet should be reported immediately. Borrowers should not attempt to troubleshoot problems on the laptop or tablet.
  10. The borrower assumes full responsibility for the cost of repair or replacement in the event the laptop or tablet is lost, stolen, or damaged. Replacement cost is $710 for laptops and $245 for tablets.
  11. Borrowers must not engage in any illegal activities (e.g. hacking pirating, downloading illegal materials, etc.) or engage in any activities inconsistent with library policies.
  12. Violation of any of the above conditions may result in suspension of laptop or tablet borrowing privileges as determined by the Library Administration.
  13. Items will be billed seven (7) days after due date. If items are not returned within fourteen (14) days of due date, account information will be released to the local law enforcement to recover Library property.
  14. The library reserves the right to petition the court for the release of public library records on circulating equipment and higher cost library materials including, but not limited to, videogames, laptops, tablets, hotspots, ukuleles, projectors and STEM kits in the event that there is reasonable suspicion of theft or resale of library materials. If granted, records will be released to local law enforcement for recovery.

You can view the printable document version of our laptop & tablet circulation policy by navigating HERE.

The meeting rooms at the Kaukauna Public Library are available for use by community groups for presentations of informational, recreational, or educational meetings/programs in keeping with the mission of the Library.

In this policy, meeting rooms are defined as the Conference Room, Board Room, Garden Amphitheater, Upper Garden Seating Area, Local History Room, Tween/Teen Computer Lab, and Study Room A. The Library reserves the right to define additional spaces within the Library as meeting space.

Library programs take precedence over availability of bookings to use meeting room spaces. Meeting rooms will be made available on an equitable basis; first come, first served, so long as the individuals or groups requesting their use fall under this policy. 

Meeting rooms may be used for meetings, which are open to the public, including lectures, panels, discussions, presentations, concerts, programs as well as to organizations or individuals engaged in educational, cultural, intellectual, governmental or charitable activities. Exception to this is shared building tenants, which may use the space at the discretion of the Library Director.

Meeting rooms may not be used for any purpose for which may interfere with the operation of the Library, nor programs involving sales, advertising, solicitation, or promotion of commercial products and services, or personal products and services. Meeting rooms are also not available for private functions including, but not limited to weddings, baby showers, and personal parties.

Groups using meeting rooms on a regular basis may be limited in the number of bookings they may reserve based on the demand for space. This determination will be made by the Library Director. Exceptions to this include Library programs and City of Kaukauna programs.

Bookings are limited to two per month to ensure equitable booking availability due to demand.

The Library cannot guarantee room setup for events. The Library will make every effort to have requested room setup ready for events, but at times staffing levels may prohibit this.

Meeting room requests must be taken through the booking software. Users must book directly from the website. If this is a barrier, users may phone or stop in and ask Library staff to fill out the form for them.

No fee’s, nor donations may be sought from meeting attendees, except by local non-profit, educational, social service, or cultural organizations without the specific permission of the Library Director. Exceptions include Library fundraising activities and any fees associated with participating in Library or City of Kaukauna sponsored functions.

The Library reserves the right to cancel meetings due to unforeseen circumstances, including but not limited to: weather, power outage, staffing levels, issues within the meeting space, and in conjunction with the Pandemic Policy. The Library will strive to make notice any cancelations as soon as possible.

All individuals using a meeting room must follow the Library Appropriate Use Policy. Violations to that policy during a booking may result in use of the room being terminated immediately, even in the middle of use.      

No fee will be made by the Library for use of the meeting rooms, with the exception of any damage to property, loss of property, or cleaning fees.  

The Library reserves the right to take photographs of events for its own records and for future promotional materials. Please see Kaukauna Public Library Photography and Film Policy for further details.

Use of the Library meeting rooms does not imply endorsement by the City of Kaukauna, Kaukauna Public Library, or the Kaukauna Public Library Board of Trustees of the viewpoints presented.

Reasonable accommodations for persons with disabilities will be made upon request and if feasible. 

 Use Guidelines

Users may book meeting rooms one week prior to use. Three times a year there is a hold on bookings while the Library determines seasonal library programming needs. Requests for use during that time are chronologically listed by date for preference.

An authorized member of the group requesting use of the room will be required to sign or electronically submit a Meeting Room Request Form, providing information regarding use of room and request room set-up. By signing and submitting the form, or booking a room over the phone, the authorized user agrees that they have read and understood the Meeting Room Policy and Use Guidelines. Authorized users assume financial responsibility for any and all damages caused to the building or equipment beyond normal wear and tear. They also assume financial responsibility for any cleaning fees assessed as a result of using the room. Failure to abide by this policy may result in a forfeiture of the right to any future use of the room.

Meetings must be held during regular Library business hours. Exceptions include Library and City use, or under the discretion of the Library Director. Meetings must end at the time indicated when booking; failure to leave on time may also result in the forfeiture of future meeting room use. Meeting rooms must be vacated at least five minutes prior to closing unless prior approval is given by the Library Director.  

Food or beverages (no alcohol) may be served, however authorized room users are responsible for cleaning up and reporting any spills or stains. If staff must provide more than reasonable cleanup, a minimum fee of $25 will be assessed. The fee must be paid in full prior to any future reservations or room use by the user, group or organization.

Groups that will be engaging in craft activities or any messy projects must disclose this information prior to use so that tables can be properly covered.

Room users must follow the Library Appropriate Use Policy and must leave the meeting room in reasonable condition.

Any special set-up and presentation equipment must be included in the meeting room request. Authorized users are financially and legally responsible for all requested library equipment in meeting rooms. An authorized member of the group must sign off on the borrowed equipment at the front desk of the library when they arrive and prior to room use. Users will be responsible for damage or replacement of the following items, including, but not limited to: laptops, HDMI cables, adaptor cables, audio cables, microphones, mice, clickers, projectors, screens, flag, and document cameras. Any payments necessary for loss or damages must be paid in full before the room can be booked by the user, group or organization.

The Library cannot provide operators for equipment. Those needing instruction must make a special appointment to learn how to use the software/equipment requested as staffing levels during all meeting times are not guaranteed.

The Library will allow tentative bookings; however, the library will only hold bookings for two weeks before the option will become open to other users, if a formal booking is not confirmed.

Meeting room users may not attempt to take down or move the Conference Room wall divider. Doing so will result in immediate forfeiture of use of the space and future bookings in the space. The wall divider can only be moved by trained staff and requires a special tool not available to room users.

The Library does not allow for presentations to conflict with copyright laws.

Any press releases, poster, or publicity which may list the events as at the Library may not state or imply Library sponsorship or endorsement without the express permission of the Library Director. The Library logo may not be used without permission of the Library Director.

The Library will post public meetings booked at least a week in advance on the Library calendar. Any posters or directional signage for a booking must be approved by Library Staff prior to it being put up.

No signs, papers, or posters may be attached to the walls of any meeting room space.

During a pandemic, the Kaukauna Public Library will follow Wisconsin and Department of Health Services orders and recommendations. The Library will offer varying levels of service based on CDC recommendations and state/county/local orders during a pandemic to keep library staff and patrons safe. Staff and patron safety is the highest priority. As such, if the library does not have enough staff to have a minimum of four people in the building during any operating hours, runs out of the necessary personal protective equipment or cleaning supplies necessary to ensure safety in the building or a local outbreak occurs, it may at any time alter/reduce services or close to the public.

Access to cleaning supplies during a pandemic is highly volatile. As a high touch public building, the library cannot guarantee the cleanliness of materials and equipment. Entrance to the library and use of the facilities and materials during a pandemic is at the risk of the user. The library will offer patrons the opportunity to provide information for contact tracing in the event of a positive case associated with the Library, however, entrance to and use of the library facilities will not require consent to provide such information

When the Library is open to the public in Phases III, IV or V, patrons and staff of the library must follow all guidelines as set forth by the Kaukauna Public Library and the City of Kaukauna at that time. Guidelines and phases will be based on CDC recommendations, state/county/local orders and policy. Failure to comply with library guidelines and policy during any phase may result in a loss of library privileges.

Phase details and procedures may be altered at any time by the Library Director, so long as they continue to follow CDC recommendations and state/county/local orders and policy.

Phase I

Under Phase I the library is closed to the public. Only essential minimum staff will be allowed in the building for basic operations. Library staff will work remotely and will engage in online and virtual services. Transit services will not run. The book drop will remain open, following designated quarantine procedures. When possible, the library will offer hotspot Wi-Fi service in the parking lot.

Phase II

Under Phase II the library will remain closed to the public, however minimal staff will be allowed in the building to offer curbside services while safely physically distancing. Library staff will continue to work part of their shifts remotely in compliance with orders. Transit services will only run to allow for the return of materials to their home libraries if possible at the discretion of the library system. The book drop will remain open, following designated quarantine procedures. The library will offer hotspot Wi-Fi service in the parking lot.

Phase III

Under Phase III the library will partially reopen. The Library will be open by appointment only or at a limited capacity for browsing and computer use at a capacity specified by the current order or at a level of service in which the library can staff safely. The library will continue curbside services for those wishing to physically distance. The Library will continue virtual only programming and will have no in-person events. The library will also not book public meetings.  A majority of library furniture will be removed including all youth area play equipment. Study rooms and the local history room will remain closed. In person library assistance will be limited to adhere to physical distancing practices.  The book drop will remain open, following designated quarantine procedures. The library will sanitize high touch areas every two hours and will offer sanitizer and wipes to the public to clean equipment and materials as supplies allow. Transit of requested materials may resume if adopted by the library system. The book drop will remain open, following designated quarantine procedures.  The library will offer drop sites around the building for used materials or equipment, which need to be cleaned. The library recommends that children and high risk individuals not be in the building when possible during this phase. The library will continue to offer hotspot Wi-Fi service in the parking lot.

Phase IV

Under Phase IV the library will open with best practices. The Library will follow CDC recommendations, state or county orders, and based on staffing levels will either expand appointments or base admittance on capacity as determined by square footage. All programs will be registered so as to not exceed the size of gatherings. Meeting room bookings may resume, but will adhere to gathering size limits and physical distancing ability. Curbside service will continue. Patrons and staff must continue to adhere to physical distancing guidelines. A majority of library furniture will continue to be removed including all youth area play equipment. In person library assistance will be limited to adhere to physical distancing practices. Study rooms and the local history room will reopen with capacity limits.  The book drop will remain open, following designated quarantine procedures. The library will sanitize high touch areas every two hours and will offer sanitizer and wipes to the public to clean equipment and materials as supplies allow. Transit of requested materials may resume at the discretion of the library system.  The library will offer drop sites around the building for used materials or equipment, which need to be cleaned. The library will continue to offer hotspot Wi-Fi service in the parking lot.

Phase V

Under Phase V the library will reopen with normal practices and services with the exception of any specific guidelines issued by Wisconsin, WDHS, the CDC, or the county. 

You can view the printable document version of our pandemic policy by navigating HERE.

As public buildings library facilities are subject to similar rules associated with a sidewalk or a public park, meaning that there are few restrictions that can be placed on a photographer when they wish to take photos or video in open, public areas of a facility. That being said, library staff members have the right to impose certain time, place, or manner restrictions for safety reasons and for continuous library operations. Library staff may terminate any photo session that violates Library policies or appears to compromise public safety, confidentiality, security, or is done with the intent of harassing other library users or staff. The Kaukauna Public Library only allows photo or video sessions during operating hours; the library will not open specifically for this purpose unless authorized by Library Administration for a specific purpose, which would be to enhance the image of the library. Photography in the David & Rita Nelson Family Interactive Learning Garden falls under the same rules as listed below as property of the Kaukauna Public Library. 

Filming and photography is allowed as described below only to the extent that it does not interfere with the delivery of library services and is consistent with the Library’s mission. Photographers/videographers are asked to be respectful of other library users and to observe the following:

  • Follow the Library’s Appropriate Use Policy
  • Refrain from disturbing other library users (examples: using tripods or flash photography).
  • Do not ask library users to relocate or stop library use for the benefit of photo/video.
  • The use of photographic equipment – such as tripods or lighting – is not permitted because of safety, liability and other issues, unless previously authorized by Library Administration.
  • Taking photos/video of specific, copyrighted (or otherwise protected) materials for the purpose of redistribution is not permitted.
  • Taking photos, video, or audio of any other person in restrooms is not permitted.
  • Taking photos/video, or audio of any other person in staff-only areas is not permitted.
  • Members of the media are asked to notify the library’s administrative staff prior to or upon entering the library to alert staff of the intent to photograph or video inside the library. When possible, staff in the facility will be notified in advance to avoid potential interruption of library services and operations.

Persons filming or photographing on library premises have sole responsibility for gaining all necessary releases and permissions from persons who are filmed or photographed. The Library undertakes no responsibility for obtaining these releases.

Please note that Kaukauna Public Library staff may photograph and record programs and events for library publicity and promotional purposes. Patrons who do not wish to be photographed or recorded will be respected, but must tell a staff member or presenter that they do not wish to be photographed or recorded at the time of the event.

You can view the printable document version of our photography and film policy by navigating HERE.

Kaukauna Public Library collects the least amount of personally identifiable information as possible to avoid creating unnecessary records. Our library does not share your information to third parties unless we must use state debt collection or a collection agency, or are served with a court order, subpoena, warrant or national security letter, or unless a crime is committed on site, or with a third party as part of opted into services. However, the Library cannot completely ensure that the data collected will not be accessed by third parties. Safety and security is a spectrum with no certainty guaranteed.

State Laws regarding public library records

Kaukauna Public Library adheres to Wisconsin state statute §43.30 in regards to your public library records.

(1b)  In this section:

(ae) “Collection agency” has the meaning given in s. 218.04 (1) (a).

(ag) “Custodial parent” includes any parent other than a parent who has been denied periods of physical placement with a child under s. 767.41 (4).

(b) “Law enforcement officer” has the meaning given in s. 165.85 (2) (c).

(1m) Records of any library which is in whole or in part supported by public funds, including the records of a public library system, indicating the identity of any individual who borrows or uses the library’s documents or other materials, resources, or services may not be disclosed except by court order or to persons acting within the scope of their duties in the administration of the library or library system, to persons authorized by the individual to inspect such records, to custodial parents or guardians of children under the age of 16 under sub. (4), to libraries under subs. (2) and (3), or to law enforcement officers under sub. (5).

(2) A library supported in whole or in part by public funds may disclose an individual’s identity to another library for the purpose of borrowing materials for the individual only if the library to which the individual’s identity is being disclosed meets at least one of the following requirements:

(a) The library is supported in whole or in part by public funds.

(b) The library has a written policy prohibiting the disclosure of the identity of the individual except as authorized under sub. (3).

(c) The library agrees not to disclose the identity of the individual except as authorized under sub. (3).

(3) A library to which an individual’s identity is disclosed under sub. (2) and that is not supported in whole or in part by public funds may disclose that individual’s identity to another library for the purpose of borrowing materials for that individual only if the library to which the identity is being disclosed meets at least one of the requirements specified under sub. (2) (a) to (c).

(4) Upon the request of a custodial parent or guardian of a child who is under the age of 16, a library supported in whole or part by public funds shall disclose to the custodial parent or guardian all library records relating to the use of the library’s documents or other materials, resources, or services by that child.

(5) 

(a) Upon the request of a law enforcement officer who is investigating criminal conduct alleged to have occurred at a library supported in whole or in part by public funds, the library shall disclose to the law enforcement officer all records pertinent to the alleged criminal conduct that were produced by a surveillance device under the control of the library.

(b) If a library requests the assistance of a law enforcement officer, and the director of the library determines that records produced by a surveillance device under the control of the library may assist the law enforcement officer to render the requested assistance, the library may disclose the records to the law enforcement officer.

(6) 

(a) Subject to par. (b) and notwithstanding sub. (1m), a library that is supported in whole or in part by public funds may report the following information as provided in par. (c):

  1. Information about delinquent accounts of any individual who borrows or uses the library’s documents or other materials, resources, or services.
  2. The number and type of documents or materials that are overdue for each individual about whom information is submitted under subd. 1.

(b) If a public library discloses information as described in par. (a), the information shall be limited to the individual’s name, contact information, and the amount owed to the library.

(c) A library may report the information as described in par. (a) to any of the following:

  1. A collection agency.
  2. A law enforcement agency, but only if the dollar value of the individual’s delinquent account is at least $50.

History: 1981 c. 3351991 a. 2692003 a. 2072007 a. 34962009 a. 1802015 a. 169.

ALA Code of Ethics

Kaukauna Public Library also follows the Professional Ethics as noted in the American Library Association’s Code of Ethics, which states:

  1. We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests.
  2. We uphold the principles of intellectual freedom and resist all efforts to censor library resources.
  3. We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.
  4. We respect intellectual property rights and advocate balance between the interests of information users and rights holders.
  5. We treat co-workers and other colleagues with respect, fairness, and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees of our institutions.
  6. We do not advance private interests at the expense of library users, colleagues, or our employing institutions.
  7. We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our institutions or the provision of access to their information resources.
  8. We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession.
  9. We affirm the inherent dignity and rights of every person. We work to recognize and dismantle systemic and individual biases; to confront inequity and oppression; to enhance diversity and inclusion; and to advance racial and social justice in our libraries, communities, profession, and associations through awareness, advocacy, education, collaboration, services, and allocation of resources and spaces.

How We Use Patron Data

All library staff are required to sign an internal confidentiality agreement upon hire, which stipulates that staff understand and agree to follow §43.30 in regards to public library records.

Our library asks for the following information on our application form for adults: Name, Address, Telephone Number, Email, Date of Birth and Driver’s License Number. Parents or legal guardians are the only entity allowed to procure a card for a minor. A minor’s application differs from the adult in the internet options and also lists the parent/legal guardian information as they are legally liable for the card until the minor turns 18. Your driver’s license number is not entered into our integrated library system software for your protection; however, we do attach your digital signature into our system.

Patrons with overdue materials will either receive a piece of mail or an email regarding the overdue item. Patrons with a damaged or billed item will receive a piece of mail. We do not sell or use name, address, or phone numbers with any third party with the exception of opt-in notification services like text notices or collection agencies. We will never sell your email address or use it for anything other than communication about your library account, or any other services you have opted into yourself. 

Our library card application form does ask users if they would like to opt in for email notifications regarding their account, or if they would like to sign up for our newsletter. We do use third parties to provide some of these services. We do retain license information on your physical application card, which is only used is if you are sent to state debt collection for billed items over $50 that have not been paid within 45 days of the intent to file letter.

Anonymous information, which is not personally identifiable, is also collected within the library. We generate monthly unidentifiable statistics, which include: door count, webpage visits, social media likes, checkouts and renewals, computer sessions, wireless sessions, items borrowed and items loaned, total cardholders and e-content data.

Who Has Access to It

All library user records are confidential. Library records may only be disclosed to library staff performing job duties, cardholders upon proof of identity, and law enforcement when valid. Your physical application card, which does have your driver’s license number is stored in a locked, staff only area of the library, accessible only by library staff and cleaning personnel. Our Integrated Library Software (ILS) is accessible and used by employees only. A parent has access to library accounts for minors under the age of 16 per §43.

Library Materials and Borrowing History

The library does not keep records of your borrowing history; however, items that have been billed on your account or any fines generated are linked to a title in your payment history, accessible only by the billed patron and library staff. Notices sent to you via (hold, overdue, lost) are also present in our staff software, which does contain title history. Patrons that want to opt into their own record keeping of library checkouts may do so from inside their InfoSoup.org account, using the InfoSoup classic catalog feature.  Library staff cannot opt in for patrons; however, they can assist you in signing up.

Public Computers and Wireless Network

The library does not keep a record of your activities on any public computer or on our wireless network, however we do collect anonymous data regarding the number of minutes spent in a computer session or connected to our wireless. Sites that you access while on the internet may be storing cookies and your browsing history if you are logged into a personal email account. Once you close a session on our public access computer, our software wipes your entire use of our computer (cookies, browsing history, and any files saved to the hard drive). While you are logged on, library staff can see your library barcode number within the time management software we use.

The library does offer public Wi-Fi that does not require a sign-in. As such, we cannot guarantee the safety of your data on our wireless network. We recommend not accessing sensitive data, such as banking records, while connected to any public Wi-Fi. We recommend using a VPN in those circumstances or using one of the library computers for sensitive data use.   

Surveillance Cameras

Our library has security cameras inside and outside of the building for the safety and security of our patrons. Video footage (no audio) is kept on a 52-day cycle and is not archived beyond those 52 days. Library staff do have access to video footage for their own safety. Video footage cannot be released to anyone unless a crime has been committed or a valid subpoena, court order, or warrant is produced. Staff of the Kaukauna Police Department do have body cameras, which may be on if they are called to the facility.

Please note that the library also has a Photography and Film Policy. This denotes that as public buildings, library facilities are subject to similar rules associated with public spaces, meaning there are few restrictions. Please note that library staff may photograph and record programs and events for library publicity and promotional purposes. Patrons who do not wish to be included may tell library staff who will respect their wishes.

Data & Network Security

The Library is committed to data security. The Library operates secure data networks protected by industry standard firewalls and password protection systems. The Outagamie Waupaca Library system, the City of Kaukauna IT Department, and our own Technology Coordinator assess our data and network security on a regular basis. The Library cannot guarantee the safety of our public wireless Wi-Fi however.

Minor Privacy

Staff members will always respond to minors with care and concern, but responsibility for the welfare of children using the Library ultimately rests with the parent, legal guardian, or caregiver. Library staff cannot legally take responsibility for the care of children of any age. The public library, unlike schools, does not legally serve in loco parentis (in place of a parent). Library staff cannot act in the place of parents, therefore, responsibility for the care, safety, and behavior of children using the library rests solely with the parent/guardian or caregiver. We encourage parents to take an active role in their children’s internet use and teach them about the importance of not revealing personal information online. Library card applications for minors do allow parents to opt into or out of juvenile internet access. If access has been granted, the library cannot serve in loco parentis on internet stations, which are not filtered. The library also cannot serve in loco parentis on juvenile personal devices attached to our wireless internet in the facility, which is also not filtered.

Non-library websites

There are non-library websites linked through the library’s website, which may not follow the same privacy policies as the library. While we do vet the sites listed on our website, we cannot guarantee their privacy policies or security. These sites are denoted on the website with the symbol of an arrow moving diagonally (to the right) out of a box.

Third-party vendors

The library works with many third party vendors to provide online learning, digital collections, streaming content, analytics, and other library services. Our third party vendors have their own privacy policies and terms of service, and are not beholden to the library’s privacy policies. 

Personal property left behind

Personal property left behind (in example, but not limited to: flash drives, tablets, cell phones, laptops, backpacks, paperwork) will not be examined by library staff to determine ownership.

Library staff will note when and where the item was found and will place it based on value or privacy either in the Library Director’s office or in the lost and found.

Items of higher value, or those that may contain secure information will be held for 30 days, after which they will be dropped off at the police department as unclaimed property. Items of lesser value will be donated or destroyed after 30 days.

The lost and found will not be accessible to patrons, however they may describe lost items to staff who will in turn search for their property.

Retention of Records

The Kaukauna Public Library follows the state of Wisconsin’s general records schedule. 

Holds policy

Due to §43.30 the only person allowed to pick up library holds on their account is the account holder, or with the physical library card of the cardholder. Kaukauna Public Library does have a form that patrons are welcome to fill out which authorizes the library to check out their holds to a specific person, who is designated on the form. It is the responsibility of the form holder to notify the library if they choose to relinquish the authorization and the cardholder is liable for any materials check out and claimed by the person authorized to check out the holds.     

Library card use

The cardholder is the only entity allowed to use the account. However, Kaukauna Public Library cannot ensure that the identity of the person checking out matches the identity of the cardholder. An added security measure at self-checks is in place, which requires a pin number for use. If a cardholder does not have their library card with them, identification is required to check out. If identification is not available, in limited circumstances, account information can be verified to ensure the individuals intending to check out is the cardholder. Patrons are liable for lost library cards and any fees associated with the loss and should immediately report the loss to library staff to place a stop on the account.

The Kaukauna Public Library offers informational, educational, and entertainment programs for people of all ages. Programming at the library is reflective of the mission, vision, and values of the library.

Unless explicitly stated as an independent program in an event description, caregivers must remain with children under the age of six for library programs per our Unattended Child Policy.  Adults over the age of eighteen (18) attending programs marketed specifically for youth (birth to 17) must have a minor in attendance with them to participate in a program, specifically in the space where the program is being held.

Behavior during library programming is subject to the Appropriate Use Policy. Individuals who are disruptive or who demonstrate behaviors which violate the policy may be asked to leave library programming. Respect and courtesy of presenters is expected behavior while attending library programs.

The Library has a Photography and Film Policy, which does indicate that library staff may photograph and record programs and events for publicity and promotional purposes. Those who do not wish to be photographed or recorded will have their wishes respected, but must inform library staff or the presenter. As a courtesy, the library asks that individuals participating in programs or events not film staff or presenters without their verbal consent.  

The members of the Kaukauna Public Library Board recognize that it is implicit in the mission of the library to serve all residents regardless of a citizen’s opinions, religious beliefs, political beliefs, or cultural backgrounds.

The library selects materials and develops collections in many different formats to provide patrons with a wide range of informational, recreational, and educational resources.  The selection of library materials is based on expertise of professional librarians and complies with the Library Bill of Rights and the Freedom to Read Statement adopted by the American Library Association and the Kaukauna Public Library Board. Materials dealing with controversial views are judged as entire works, not by isolated passages or selections. The title being considered will remain in the collection until the reconsideration is resolved.  Any individual expressing an objection to or concern about a specific title should fill out the Reconsideration of Title form available at our main service desk.

The Reconsideration of Title form may be filled out by anyone over the age of 16, who is a resident of the state of Wisconsin. Individuals may only have one active challenge pending at a time. A title that has already been reconsidered may not be reconsidered a second time. If a member of the Library Board fills out the Request for Reconsideration of Title Form, the Board member must recuse themselves during an appeal process if one takes place.  

Once submitted, the Library Director and/or the Assistant Director will evaluate the entire work in conjunction with the Kaukauna Public Library Collection Development Policy, the Library Bill of Rights, Freedom to Read Statement, professional reviews, and scholarly articles. Within fourteen (14) regular business days, a decision will be made regarding the retention or removal of the title, and the decision will be mailed to the requestor.

If the requestor is dissatisfied with the decision, they may appeal to the Kaukauna Public Library Board of Trustees in writing within fourteen (14) regular business days of the mailing date of the decision letter. The library board will reconsider the decision at its next regularly scheduled meeting, allowing for at least fourteen (14) regular business days’ review time. The requestor will be notified of the date, time, and location the library board will hear the matter, and they may appear at the meeting to be heard. If the requestor wishes to speak, they must fill out the Public Participation Policy Form. Should the requestor be unable to appear, they may mail a written statement prior to the meeting.  The library board will discuss the matter and a vote will be held. The decision of the Library Board shall be final.  

The Kaukauna Public Library offers three all-gender restrooms within the library. The restroom in the youth department is wheelchair accessible and offers a changing table and child safety seat. The restroom in the nonfiction area has a child safety seat and offers a sharps container. The restroom in the hallway behind the conference room is also wheelchair accessible and offers a changing table and child safety seat. Individuals may use restrooms consistent with their gender identity.

The main lobby of the building, which includes entrance to the library, also offers gendered, multi-stall, wheelchair accessible restrooms. These restrooms also have changing tables installed as well as child safety seats. Additional restrooms can also be found in the lower level of the Grand KaKalin site. 

The library Appropriate Use Policy dictates that patrons may not bring library materials or library property into the restrooms, nor may individuals loiter, bath, shave, film or photograph within restrooms. Photography within restrooms is limited to landlord or library staff, when unoccupied, for the sole purpose of denoting necessary repairs to the facility.

Kaukauna Public Library participates in several different platforms of electronic communication including but not limited to Twitter, Facebook, Instagram, and Pinterest, as well as newsletters supported by third party software, and a website via an owned domain. The library acknowledges that new social media tools continue to emerge, which may have a useful application in a library setting.  The library maintains a social media presence to engage with the community, share information, and promote services and programs. Content on social media is permanent, retrievable, and public.   

Kaukauna Public Library does not own most of the communication platforms it uses, nor does it regularly pay for use of platforms either. As such, the official public-facing communication of the Library comes from face to face interactions with staff, telephone conversations on our registered business line, and from @kaukauna-wi.org emails. As such, communication responses from social media platforms (i.e. Facebook) and inquiries generated to our generic email account (kaulib @kaukauna-wi.org) are not monitored regularly, nor are they acknowledged as a primary communication source for Kaukauna Public Library. The Library cannot answer account questions, which would require identifiable information to be exchanged on unsecure accounts.  

Kaukauna Public Library does not endorse the advertisements on any social media pages except their own, nor do they express the views or positions that advertisers or even social media owners express on social media.

The Kaukauna Public Library does archive social media platforms, specifically Facebook and Instagram, through a third-party service. There is no expectation of privacy in postings on library sponsored social media sites. The Library will not hide or delete comments unless they are pure spam, or contain profanity/vulgarity with no inherent political expression. The library respects first amendment rights and is not responsible for user-generated content. A posted comment is the opinion of the user only; libelous or defamatory comments are also the responsibility of the user. Posted comments by users do not imply endorsement or signify agreement by Kaukauna Public Library. The Library is also not responsible for enforcing restrictions, which a parent or guardian may place on a minor’s use of this resource.  

In best practice, comments to our social media should:

  • Adhere to the rules of our Appropriate Use Policy.
  • Stay on topic.
  • Not be spam posts or duplicated spam posts.
  • Not contain threats directed at the library or library staff members.
  • Should not include personal information or the sharing of another individual’s personal information.
  • Follow copyright law and trademark law.
  • Not contain profanity/vulgarity with no inherent political expression.
  • Follow federal, state, and local laws.

The Kaukauna Public Library reserves the right to remove, ban, restrict or block users from library social media temporarily or permanently, at the discretion of the Library Director. Any block will follow the Kaukauna Public Library Ban Policy. Users may be banned for repeated or significantly inappropriate interactions with library social media including, but not limited to: threats against the library or library staff, the creation of multiple accounts or fake accounts to circumvent bans, repeated spamming, or inappropriate behavior, which violates the library Appropriate Use Policy, or after any physical bans from the premises.

Since the Library uses social media to promote services and programs, library staff may photograph and record programs and events for library publicity and promotional purposes, which may end up on social media. Patrons who do not wish to be included may tell library staff, who will respect their wishes.

City of Kaukauna staff are responsible to adhere to the Social Media Guidelines in the Employee Handbook.  Library staff may not establish a work related social media account without the authorization of the Library Director. The Library Director is responsible for managing access to those accounts, can remove staff from accounts at any time, and will remove staff that have separated. Whenever possible, library social media accounts will use the generic library email or the Director’s email. All passwords must be stored in the administrative network.   

Library staff with access to Library social media accounts will:

  • Add content and respond to comments or messages only when asked to by the Library Director, Assistant Director, Communications Coordinator, or professional librarian on staff.
  • Post content that follows City of Kaukauna and Kaukauna Public Library branding requirements.
  • Post content that follows all Kaukauna Public Library policies.
  • Ensure that content posted does not infringe upon copyright.
  • Allow customer service complaints or issues to only be responded to by the Director.

The Kaukauna Public Library has four study rooms that are available for individual and group use. To ensure equitable use of study rooms, the following rules apply:

  • Study Rooms may be used for up to four (4) hours per day.
  • Individuals or groups may use the Study Rooms once (1) per day.
  • Reservations for the room may be made up to seven (7) days in advance; limited to one (1) booking a week.
  • The Library will hold a Study Room reservation for fifteen (15) minutes; after fifteen (15) minutes have elapsed, the reservation will be canceled and the Study Room will be available for walk-in use unless the library is notified of a late arrival.
  • Individuals or groups using Study Rooms must follow the Library Appropriate Use Policy.
  • When Study Rooms are not reserved, they are available on a first come, first serve basis.
  • Priority is given to reservations, so users must vacate a Study Room promptly for the start of a reservation.
  • Users must check in and out with Library Staff for room use.
  • Users are responsible for their own personal property at all times while using the Study Rooms. The Library recommends that items not be left unattended.  The Library is not liable for loss or damage of personal property.
  • Study Room users must clean up after themselves and leave the room in good condition.
  • Failure to comply with the Study Room Policy may result in a temporary or permanent loss of access to the Study Rooms.
  • Library Administration reserves the right to use Study Rooms as necessary.

The Kaukauna Public Library is dedicated to providing a safe and welcoming environment for patrons of all ages. A caregiver is defined in this policy as a person twelve years of age or older, who provides direct care for an infant or child.

Staff members will always respond with care and concern, but responsibility for the welfare of children using the Library ultimately rests with the parent, legal guardian, or caregiver. Library staff cannot legally take responsibility for the care of children of any age. The public library, unlike schools, does not legally serve in loco parentis (in place of a parent). To be clear, Library staff cannot act in the place of parents, nor can they act as a substitute for daycare in providing constant care and supervision. Therefore, responsibility for the care, safety, and behavior of children using the Library rests solely with the parent/guardian or caregiver. For the safety of patrons of all ages, the Library does have an Appropriate Use Policy in place.

As a busy public library, parents/guardians/caregivers are reminded that unexpected events can occur while children are left at the Library unattended. Some examples could include: the child may leave the building against parental wishes, the child could be approached by untrustworthy people, or the child could be physically injured. While the Library makes every effort to ensure the safety of all users, parents/guardians/caregivers are advised that the Library cannot legally act in loco parentis.

Children under 6
Children under the age of 6 may not be left unattended by a parent, guardian or caregiver in any part of the Library. If children under the age of 6 are found without a caregiver, staff will attempt to locate the parent/guardian or other caregiver. If none can be found, they will call Kaukauna Police Department.

Children ages 6-9
Children ages 6-9 must have a parent, guardian or caregiver present in the building at all times during the library visit. Children in this age group who cannot follow behavioral expectations as listed in the Appropriate Use Policy may not be left unattended by a parent, guardian or caregiver in any part of the Library. Children in this age group who follow behavioral expectations as listed in the Appropriate Use Policy, may be allowed unattended in areas of the library other than their caregiver’s location.

Children ages 10 to 15
Children ages 10-15 are considered old enough to use the library responsibly unattended. As referenced above, children must be at least 12 years old to be considered a caregiver to younger children. Children in this age group must also follow the Appropriate Use Policy.  Children who do not follow these rules are subject to the same consequences as other Library users, including, but not limited to being required to leave the library.

Staff may as needed:

  • Notify parents of poor behavior and the need for additional supervision while at the Library.
  • Contact Kaukauna Police Department either to assist with the enforcement of Library policy or to ensure the safety of an unattended child.
  • Staff will make a reasonable effort to assure that children leave the Library safely at closing time. If any children remain at the Library or at building egress fifteen minutes after closing, a staff member will contact the Kaukauna Police Department to ensure safe transport.

You can view the printable document version of our unattended child by navigating HERE.

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