Outagamie County is now an area of high transmission.  As such, face coverings are required to enter this facility for those ages 3 and up. 
 Curbside services are available and will be increased as a result of current rates.

Enhancing people's lives and opening doors for curious minds

BORROW THE INTERNET (HOTSPOTS)

Check Out a WiFi Hotspot

Now available for check out: the Internet! Borrow one of our mobile WiFi hotspots to get free internet access on the go or at home. The easy-to-use, hand-held Library Hotspots allow you to connect up to 10 devices at a time to the Sprint/T-Mobile 4G Network with no limits on data.

Call or visit the library to place a hold now or click HERE to read our hotspot circulation policy!

Laptops and Tablets

We also offer laptops and tablets for your convienence.  Both can be checked out for two weeks and cannot be renewed.  Both devices must be returned to the front circulation desk.

Call or visit the library to place a hold now or click HERE to read our laptop/tablet circulation policy!

Why use a mobile hotspot?

No internet service at home?
One the road? – Connect in the car!
On vacation? – No need to hunt for a public WiFi connection.
Is the data on your phone at its limit?

How do I check out a hotspot?

The hotspots can be checked out at the Kaukauna Public Library only; they cannot be picked up or dropped off at other OWLS libraries. To see if one is available check stop by the Library, call us at 920-766-6340, or check the online catalog (search “mobile hotspot”). Hotspots cannot be reserved online. Call to reserve one. 

Who can check out a hotspot? 

Kaukauna Public Library and OWLS member library cardholders in good standing can check out a hotspot. Find more information on getting a library card here.

How long can I keep it?

The hotspot is checked out for a period of one week and can be renewed up to three times. Renewals will not be permitted if there are existing holds for other patrons. If a patron has exhausted all renewals the item must be returned to Kaukauna Public Library before another hotspot can be loaned to them. Overdue hotspots will have Internet access disabled. There is a $110 replacement fee for mobile hotspot kits that are not returned.

Can I reserve a hotspot to check out for a particular date and time?

No. You can place holds on the hotspots by calling or visiting the Kaukauna Public Library, but we cannot guarantee their availability for a specific date or time.

How do I return it?

The hotspot must be returned to Kaukauna Public Library in person at the circulation desk. All items will be checked at the time of return. Hotspots are circulated with the device, battery, power charging cable, and carrying case.

Can I renew it?

The hotspot is checked out for a period of one week and can be renewed up to three times. Renewals will not be permitted if there are existing holds for other patrons. If a patron has exhausted all renewals the item must be returned to Kaukauna Public Library before another hotspot can be loaned to them.

More questions? Call us at 920-766-6340! 

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